Privacy Policy

Effective Date: May 18, 2023

This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and safeguard the personal information of users (“User” or “you”) of our mobile application (“App”) in compliance with the applicable privacy laws and regulations in Ontario, Canada. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We may collect the following types of personal information from Users:

1.1 Information You Provide: When you use our App, we may collect the personal information you voluntarily provide to us, such as your name, email address, contact information, and any other information you choose to provide through the App’s features or functionalities.

1.2 Device Information: We may automatically collect certain information about your mobile device, including the device type, operating system, unique device identifiers, mobile network information, and your device’s location, if you provide us with permission to access such information.

1.3 Usage Information: We may collect information about your use of the App, such as the features you access, the pages you visit, the actions you take, and the dates and times of your interactions.

Use of Collected Information

We may use the collected personal information for the following purposes:

2.1 Providing and Improving the App: To provide you with access to and use of the App’s features, personalize your experience, and improve the App’s functionality, content, and user interface.

2.2 Communication: To communicate with you, respond to your inquiries, provide you with information, and send you notifications, updates, and promotional materials related to the App.

2.3 Analytics and Research: To analyze trends, track usage patterns, gather demographic information, and conduct research to enhance the App’s performance and effectiveness.

2.4 Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, detect and prevent fraud, and protect the rights, property, or safety of the App, its users, or others.

Information Sharing and Disclosure

We do not sell, trade, or rent Users’ personal information to third parties. However, we may share your personal information in the following circumstances:

3.1 Service Providers: We may engage trusted third-party service providers who assist us in operating and maintaining the App, performing services on our behalf, or helping us analyze how the App is used. These service providers have access to your personal information but are obligated to protect its confidentiality and security.

3.2 Legal Requirements: We may disclose your personal information if required by law, governmental request, court order, or legal process, or to protect and defend our rights, privacy, safety, or property or that of our users or others.

3.3 Business Transfers: In the event of a merger, acquisition, sale, or transfer of all or a portion of our business or assets, your personal information may be transferred to the acquiring entity or new owner, subject to the same privacy obligations.

Data Security

We take reasonable measures to protect the security and confidentiality of your personal information. However, please note that no data transmission or storage system can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store in the App.

Your Choices and Rights

You may exercise certain choices and rights regarding your personal information:

5.1 Access and Update: You may access, review, update, and correct your personal information by contacting us using the information provided at the end of this Policy.

5.2 Communications: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.

5.3 Do Not Track: The App does not respond to “Do Not Track” signals. However, you may disable certain tracking features through your mobile device settings.

Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete such information.

Changes to this Privacy Policy

We reserve the right to update or modify this Policy at any time without prior notice. We will post the revised Policy on the App and update the “Effective Date” at the top of this Policy. By continuing to use the App after the revised Policy becomes effective, you signify your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of the App, please contact us at:

The Home Inspectors Group Inc.


Phone: 1-866-907-9206


Please note that this Privacy Policy applies solely to the App and not to any third-party websites, services, or applications that may be linked to or integrated with the App. We encourage you to review the privacy policies of those third parties before providing any personal information to them.